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10 Things Your McDonald's Drive-Thru Worker Really Wants You to Know
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<blockquote data-quote="samzeman" data-source="post: 249047" data-attributes="member: 11182"><p><em><strong>1. Ordering sauces at the drive-thru window will take 10x longer.</strong></em></p><p></p><p>Never understood why people do this... I think they expect to get the sauce free. At least at Domino's delivery they don't expect to be able to get sauces off you. Like dude I'm 8 miles away from the store, I do not carry random sauce with me (except stolen, for myself)</p><p></p><p><em><strong>2. Yes, you will be charged for the cup of water.</strong></em></p><p></p><p>In the UK everywhere that serves food or drink has to provide free potable water on request legally. Neat little plus side to living where I do.</p><p></p><p><em><strong>3. "Regular" is not a size.</strong></em></p><p></p><p>Tell me about it. People used to come in and ask for a "Small" at Domino's... which is the second smallest pizza, and is 9.5 inches across. The smallest is Personal at 6 inches, which is the same size as the garlic bread thing. A customer once got into a steaming argument with our manager about this, which ended with the customer leaving, yelling "go back to your own country" and slamming the door. LOL just another tuesday. I wonder if she ever reported me (for standing by and not doing anything??) and my manager. Probs not. I also hear people ask for just a normal pizza. It's like the most customizable food and they ask for normal.</p><p></p><p><em><strong>4. Vegetarians: Ordering a cheeseburger with no meat is actually cheaper than ordering a McDouble with no meat.</strong></em></p><p></p><p>This is pro. I used to order two regular burgers and a separate fries because it came out cheaper than a big mac and fries. No longer. Now it's chicken mayo that leads the way for incredibly cheap meals there. It's still 99p here.</p><p></p><p><em><strong>5. I didn't make your burger.</strong></em></p><p></p><p>I don't relate - if a customer complains I was long gone in Domino's thank god. And boy did they complain. Every other pizza was quote unquote "stone cold" - because that is the phrase that ensures a refund. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite38" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> Thank god I didn't answer the phone.</p><p></p><p><em><strong>6. If you come in at 9 PM, you probably can't order a Frappé.</strong></em></p><p></p><p>This really annoys me but it's understandable. I remember when I ordered a meal at a "24 hour" McDonalds and waited in the car park in a numbered space. They eventually came out and said "did you order? we're closed". Great use of time. It looked like they were having a meeting inside the store. This actually happened twice in a row.</p><p></p><p><em><strong>7. No, the food is not disgusting behind the scenes.</strong></em></p><p></p><p>The only disgusting part of franchised food prep is usually the excessive plastic waste. Lol</p><p></p><p><em><strong>8. I'm not giving you free food. </strong></em></p><p></p><p>Here at Domino's we give out plenty of free food. Workers get the reject orders ("take this to the dumpster outside" means "take this to your car to eat after your shift") and customers simply say the phrase "stone cold" to get a refund <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite45" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" /></p><p></p><p><em><strong>9. The greeting at the speaker box is a recording.</strong></em></p><p></p><p>This is one of the most annoying things about the US and one of the most annoying things I can imagine, because we don't have greeters or greetings here in the UK. If a store has a greeter I get creeped out. Why are they getting paid to say hello to me. I mean I'm autistic so I also don't really get the point of greetings anyway, but it's even stranger from someone who is acting on behalf of a corporate entity and does not actually want to talk to me.</p><p></p><p><em><strong>10. We work our butts off.</strong></em></p><p></p><p>You can say that again, I fully agree. Anyone thinking of a food service job, pay attention to the part in your contract that says something like "Your main duties will include all those necessary for the general running of the store to include but not limited to:...." and then the fact that the stuff included there is basically everything it could ever take to run the store solo. And it's not limited to that. Basically you will do every part of it. If I'd stayed at Domino's they would have taught me to spin out the pizza dough and answer the phones. I said no to that. I was a delivery driver lol.</p></blockquote><p></p>
[QUOTE="samzeman, post: 249047, member: 11182"] [I][B]1. Ordering sauces at the drive-thru window will take 10x longer.[/B][/I] Never understood why people do this... I think they expect to get the sauce free. At least at Domino's delivery they don't expect to be able to get sauces off you. Like dude I'm 8 miles away from the store, I do not carry random sauce with me (except stolen, for myself) [I][B]2. Yes, you will be charged for the cup of water.[/B][/I] In the UK everywhere that serves food or drink has to provide free potable water on request legally. Neat little plus side to living where I do. [I][B]3. "Regular" is not a size.[/B][/I] Tell me about it. People used to come in and ask for a "Small" at Domino's... which is the second smallest pizza, and is 9.5 inches across. The smallest is Personal at 6 inches, which is the same size as the garlic bread thing. A customer once got into a steaming argument with our manager about this, which ended with the customer leaving, yelling "go back to your own country" and slamming the door. LOL just another tuesday. I wonder if she ever reported me (for standing by and not doing anything??) and my manager. Probs not. I also hear people ask for just a normal pizza. It's like the most customizable food and they ask for normal. [I][B]4. Vegetarians: Ordering a cheeseburger with no meat is actually cheaper than ordering a McDouble with no meat.[/B][/I] This is pro. I used to order two regular burgers and a separate fries because it came out cheaper than a big mac and fries. No longer. Now it's chicken mayo that leads the way for incredibly cheap meals there. It's still 99p here. [I][B]5. I didn't make your burger.[/B][/I] I don't relate - if a customer complains I was long gone in Domino's thank god. And boy did they complain. Every other pizza was quote unquote "stone cold" - because that is the phrase that ensures a refund. :) Thank god I didn't answer the phone. [I][B]6. If you come in at 9 PM, you probably can't order a Frappé.[/B][/I] This really annoys me but it's understandable. I remember when I ordered a meal at a "24 hour" McDonalds and waited in the car park in a numbered space. They eventually came out and said "did you order? we're closed". Great use of time. It looked like they were having a meeting inside the store. This actually happened twice in a row. [I][B]7. No, the food is not disgusting behind the scenes.[/B][/I] The only disgusting part of franchised food prep is usually the excessive plastic waste. Lol [I][B]8. I'm not giving you free food. [/B][/I] Here at Domino's we give out plenty of free food. Workers get the reject orders ("take this to the dumpster outside" means "take this to your car to eat after your shift") and customers simply say the phrase "stone cold" to get a refund :D [I][B]9. The greeting at the speaker box is a recording.[/B][/I] This is one of the most annoying things about the US and one of the most annoying things I can imagine, because we don't have greeters or greetings here in the UK. If a store has a greeter I get creeped out. Why are they getting paid to say hello to me. I mean I'm autistic so I also don't really get the point of greetings anyway, but it's even stranger from someone who is acting on behalf of a corporate entity and does not actually want to talk to me. [I][B]10. We work our butts off.[/B][/I] You can say that again, I fully agree. Anyone thinking of a food service job, pay attention to the part in your contract that says something like "Your main duties will include all those necessary for the general running of the store to include but not limited to:...." and then the fact that the stuff included there is basically everything it could ever take to run the store solo. And it's not limited to that. Basically you will do every part of it. If I'd stayed at Domino's they would have taught me to spin out the pizza dough and answer the phones. I said no to that. I was a delivery driver lol. [/QUOTE]
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