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What should we do when we spot a confirmed fake / alt-account?
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<blockquote data-quote="Num7" data-source="post: 218591" data-attributes="member: 1"><p>What should we do when we spot a confirmed fake / alt-account*?</p><p></p><p>*** A fake account is an alternate account created by the same individual using the same IP addresses, previously used by a now-banned account. For instance, Member-X gets banned for trolling and trouble-making. He then proceeds to create a new account, Member-Y.</p><p></p><p>Thanks to the tools available in the forum software, we're going to be able to notice that this new account is closely related to the previous one(s). What should we do? Should we ban it right away to protect the community from a troll? Or should we give the new account a chance? In other words, should we allow alt-accounts after a ban?</p><p></p><p>I also know that some people can possibly be against the use of such tools, or doubt their reliability, especially if you add VPN services to the mix. I respect that as well, and that's an element to think about.</p><p></p><p>We're asking this question, in light of the recent new member we had to block because we were able to trace a large number of his IP addresses, to a bunch of troll accounts we blocked in the past. There was solid evidence in the logs, showing that these accounts were closely related.</p><p></p><p>We didn't notice it right away though... The new member was nice and courteous, everything was going fine until we spotted those anomalies in the logs. Maybe we were wrong to block him and should have ignored the logs and let him be??? <strong><u>What is fair???</u></strong> That's an open question here.</p><p></p><p>So, I decided to open this poll, see what you guys think. Hope most of our active members will vote and share what they think. I'll be honest, there's no good or bad answer/argument here, so feel free to share. I'm myself, no sure what's the best course of action. I'm not a big fan of alt-accounts, but I believe in second chances. I usually give people good intentions.</p><p></p><p>Thank you for taking part in the exercise! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite67" alt=":geek:" title="Geek :geek:" loading="lazy" data-shortname=":geek:" /></p><p></p><p>------------------------------------------------------------</p><p><strong>A few notes: </strong></p><p></p><p><em>If we were to allow alt-accounts in general, it would potentially result in some people creating multiple accounts to post on the forum. You wouldn't necessarily know that Member-ABC is actually the same person as Member-123. It can result in unusual situations, such as people speaking to themselves, or replying to their own posts. That's something to consider. </em></p><p><em></em></p><p><em>If we were to allow alt-accounts, but ONLY after someone gets banned. In other words, folks who got banned and decide to register again for a second chance could do it. In that case, it kinda invalidates what bans are meant to be. You get banned for death threads? No big deal, register a new account under a new username and start over. That's something to consider as well. </em></p><p><em></em></p><p><em>Our current method is to prevent any alt-account. We don't allow alt-accounts for regulars. If we happen to ban someone for X reason, we're notified when this person creates another account using the same IP address. We, therefore, block that new account. Sometimes, we notice after some days or weeks, that a new member is very closely related to a previously banned member. Depending on how solid the evidence is, we'll do something that ranges from getting in touch with the member for an explanation to a ban. </em></p><p><em></em></p><p><em>Maybe all of this is too complicated, we should just stop looking at the logs and let things happen? </em></p></blockquote><p></p>
[QUOTE="Num7, post: 218591, member: 1"] What should we do when we spot a confirmed fake / alt-account*? *** A fake account is an alternate account created by the same individual using the same IP addresses, previously used by a now-banned account. For instance, Member-X gets banned for trolling and trouble-making. He then proceeds to create a new account, Member-Y. Thanks to the tools available in the forum software, we're going to be able to notice that this new account is closely related to the previous one(s). What should we do? Should we ban it right away to protect the community from a troll? Or should we give the new account a chance? In other words, should we allow alt-accounts after a ban? I also know that some people can possibly be against the use of such tools, or doubt their reliability, especially if you add VPN services to the mix. I respect that as well, and that's an element to think about. We're asking this question, in light of the recent new member we had to block because we were able to trace a large number of his IP addresses, to a bunch of troll accounts we blocked in the past. There was solid evidence in the logs, showing that these accounts were closely related. We didn't notice it right away though... The new member was nice and courteous, everything was going fine until we spotted those anomalies in the logs. Maybe we were wrong to block him and should have ignored the logs and let him be??? [B][U]What is fair???[/U][/B] That's an open question here. So, I decided to open this poll, see what you guys think. Hope most of our active members will vote and share what they think. I'll be honest, there's no good or bad answer/argument here, so feel free to share. I'm myself, no sure what's the best course of action. I'm not a big fan of alt-accounts, but I believe in second chances. I usually give people good intentions. Thank you for taking part in the exercise! :geek: ------------------------------------------------------------ [B]A few notes: [/B] [I]If we were to allow alt-accounts in general, it would potentially result in some people creating multiple accounts to post on the forum. You wouldn't necessarily know that Member-ABC is actually the same person as Member-123. It can result in unusual situations, such as people speaking to themselves, or replying to their own posts. That's something to consider. If we were to allow alt-accounts, but ONLY after someone gets banned. In other words, folks who got banned and decide to register again for a second chance could do it. In that case, it kinda invalidates what bans are meant to be. You get banned for death threads? No big deal, register a new account under a new username and start over. That's something to consider as well. Our current method is to prevent any alt-account. We don't allow alt-accounts for regulars. If we happen to ban someone for X reason, we're notified when this person creates another account using the same IP address. We, therefore, block that new account. Sometimes, we notice after some days or weeks, that a new member is very closely related to a previously banned member. Depending on how solid the evidence is, we'll do something that ranges from getting in touch with the member for an explanation to a ban. Maybe all of this is too complicated, we should just stop looking at the logs and let things happen? [/I] [/QUOTE]
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